Store Policies

Returns

We cannot accommodate returns for opened and/or used products at this time. This means all open and/or used products sales are final. No returns or exchanges.

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Exchanges

We can offer exchanges for unopened products only. Please contact us as soon as possible if you would like to exchange your product/s.

 

Damaged Products

If any of your items arrive damaged, you have up to 7 days to return damaged items to Skin by Karina. Products must be unused and unopened.

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Shipping

All items are packed and shipped out by our staff and can take anywhere from 7-10 business days to be received. Please be aware that we place internal product orders every Saturday and they take about a week to come in. If you place your order on a weekday, we will order your product directly from the manufacturer that Saturday, and you should receive it the following Saturday. You can also schedule a product pickup at checkout to receive your order faster.